The job:

  • Conduct routine service inspections and maintenance tasks on diesel, gas and electric forklifts at customer sites.
  • Respond promptly to breakdown reports from customers, diagnose issues and requisition necessary parts and labour for repairs via PDA.
  • Record all work performed, parts used, and time spent on equipment accurately using PDA.
  • Ensure comprehensive completion of job sheets, service sheets, and parts requisitions with appropriate authorisation.
  • Maintain knowledge of Health & Safety legislation and adhere to customer site protocols.
  • Demonstrate understanding of LOLER regulations.



  • Good general education in literacy & numeracy.
  • Forklift truck, plant, agricultural, or HGV engineer qualifications.
  • Minimum of 2 years' experience as an engineer.
  • Full UK driving license.
  • Strong verbal and written communication skills for effective customer interaction.
  • Proficiency in diagnosing faults and identifying necessary repairs on diesel, gas and electric forklifts.
  • Ability to identify required parts and communicate effectively with the parts department.
  • Strong organizational and time management skills.
  • Commercial awareness and commitment to customer service.
  • Integrity and professionalism in all interactions.
  • Problem-solving ability and proactive initiative.
  • Comfortable working independently or as part of a team.


  • Competitive salary depending on experience
  • 20 Days Holiday + National Bank Holiday Days
  • Sick pay 
  • Pension scheme 
  • Free parking 
  • Career progression
  • Opportunity to grow within the company
  • Salary: £28,750 - £35,000 per year

Job Type: Full time permanent position

Schedule: Monday to Friday 8-5pm 

If you wish to apply for this job position, please follow the link below to submit your application through Indeed.

Join a productive and friendly team at PHL today!

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